Account & Data Deletion
Uniq app (com.theuniq.app) · Operated by Ignite Eduventure Pte Ltd
You can ask us to delete your Uniq account and the personal data associated with it.
This page explains what is deleted, what we must keep, and how to make a request.
How to request deletion
Email privacy@theuniqapp.com
with the subject “Data Deletion Request” and include:
- Your full name, and
- The email address or mobile number registered with Uniq.
We use these details only to locate your records and verify the request. If you are a
parent/guardian requesting deletion of a minor’s data, please say so and name the member.
What we delete
On a verified request we permanently delete, from our systems:
- Your account profile (name, email, phone, and related identifiers);
- Member registration records you created (name, guardian name, date of birth, blood group, contact and address);
- Captured fingerprint and handprint images; and
- Generated reports linked to those records.
What we may retain, and why
- Fingerprint images are in any case removed from our servers within 90 days of capture as part of our standard retention.
- Payment and transaction records (amounts, order and payment IDs — not card details, which we never store) may be retained for the period required by applicable tax, accounting and anti-fraud law, after which they are deleted or anonymised.
Timeframe
We acknowledge requests within 7 days and complete verified deletions within 30 days.
We will confirm by email once your data has been deleted.
Contact
Data Controller: Ignite Eduventure Pte Ltd
A299, Vishwamitri Township, Opp. Gujarat Tractor, Vishwamitri, Vadodara 390011, India
Privacy / deletion requests: privacy@theuniqapp.com
General support: support@theuniqapp.com